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Kenya Airways Reservations Process

Kenya airways reservations toll-free phone number is a process offered by qualified agents to quickly book tickets in this airline. The service is being offered by some of the top agents in the market. They have an algorithm running on to their software through which they can offer the best rates at any given point of time. Passengers can avail such kind of services at any point of time without any sort of hesitation as such services are available all through the day and all through the year. Apart from this passengers can also book tickets through the online mode in case they are willing to book tickets of their own. Passengers looking for Kenya airlines online booking will need to follow the step by step procedure as mentioned below to quickly book tickets in Kenya airlines.

Steps for online booking of tickets in Kenya airways:

Step 1: Visit the Kenya airlines travel portal or any other travel portal through which the passengers are looking for online bookings.

Step 2: Once that has been done then passengers can quickly login to the portal with the account username and account password.

Step 3: Passengers can quickly move on to the booking section and then enter details to get their bookings done.

Step 4: Once all the mandatory information has been filled then passengers can quickly move on to the payment page.

Step 5: Passengers can finally make the payment with the desired debit and credit card and complete their process of online booking with the airlines.

How to get the best deals and offers for Kenya Airways Flight Booking?

In case the passengers are looking for best deals and offer with Kenya airways then they can always book their tickets prior in advance which should be at least before 21 days of booking. Of course, there are certain seasons as well in which if the passengers have booked their tickets then they can expect at a relatively lower cost in comparison to some other season. Passengers keen to know about the same can also seek direct assistance from the immensely qualified and skilled agents who are available all through the day and all through the year for instant solution of Kenya airways cheap flight tickets. Are you looking for some sort of other services or queries with regards to the airlines? If that is so then simply move on to the next section of the tutorial to get the exact and precise solution for the same.

Kenya Airways Reservation HelpDesk

Kenya Airways Reservation Number: +1-888-540-7192
Kenya Airways booking Phone Number: +1(800) 305-6427
Kenya Airways online Booking: +1(888) 540-7192
Kenya Airways flight Cancellation desk: +1-888-588-5126
Kenya Airways Flight Change/ Reschedule Help: 1-800-305-6427
HeadQuarters : Embakasi, Nairobi, Kenya
Official Website:

Kenya Airways Cancellation Policy

Make sure that the ticket is open for cancellation if you want to cancel your flight. Simply access Modify My Booking and select Cancel and refund. Choosing this option will cancel the whole ticket and all flights. The refund will be credited to your account in the original form

Kenya Airways Baggage Policy

Kenya Airways allow as much as you can bring your luggage in the flight, but it may vary according to the route of the flight. In other words, if the luggage is beyond the limit then the charges are levied depending on the destinations, types of tickets, depending on the round or direct trip, etc. There are some restrictions but you no need to get worried about it because Kenya Airways baggage policy is always in favor of passengers. If your luggage weight exceeds the limit then there will be levied some charges as a penalty or you can say that Kenya Airways charged on overweight and oversized of the luggage. Some points of Kenya Airways baggage policy is given below you just read out and keep in your mind before reaching the airport.

  • Maximum Dimensions of carry-on luggage is 44 liner in 1112 cm (56 cm x 36 cm x 20 cm).
  • The maximum weight of carry-on luggage is 22 lb per 10 kg.
  • If the passenger carried one personal item then it will be free.
  • If the luggage bag is overweighted and oversized then the applicable penalty fee will be charged according to the overweight and oversized categories.
  • The fees of checked baggage are applicable to per bags.

of payment. However, the refund will be issued as per the Fare Conditions. We request you to contact the agent directly to arrange your cancellation and refund if you have purchased your ticket from that agent.

If there is any unwanted delay or sudden cancellation scheduled by the airline authority, you will get an early notification about it. In such an instance, you will be able to rebook your flight to the next available Kenya Airways flight or an alternative airline to your destined city without paying any additional charge. As per Kenya Airways cancellation policy, the air authority will refund the difference if the fare for the new flight is lower than what you have paid earlier. You will, however, get essential services such as meals, accommodation, and ground transportation as the situation requires. You will be welcomed if you want to cancel your booking and get a refund from the airline authority.

Further information with regards to Kenya Airways customer service

There could be several other services which the passengers of Kenya airways would like to avail. In case you are one such passenger who is looking for the same then you can always seek direct assistance from the qualified agents by dialing the 24/7 Kenya airways customer service toll-free phone number. The qualified agents are available all through the year solely to assist the passengers in the best possible manner and resolve the issue in one go. Passengers can avail of any level of services which they are finding it difficult to handle. Apart from these passengers can also avail of our live chat and mail support in case they are finding it difficult to connect with our passengers and resolve the issues and queries in one go. Our qualified agents would be more than happy to resolve the issue and get the same resolved without giving any sort of second thought. Passengers can expect top-notch quality or service with regards to the same.

List of Kenya Airways Connection Destinations (Find Airport Name with City/ Country Details)

Abeid Amani Karume International Airport (ZNZ) Zanzibar Tanzania
Addis Ababa Bole International Airport (ADD) Addis Ababa Ethiopia
Amsterdam Airport Schiphol (AMS) Amsterdam Netherlands
Bangkok International Airport (FKI) Kisangani The Democratic Republic of the Congo
Bangui M'Poko International Airport (BGJ) Bangui The central African Republic
Blaise Diagne International Airport (DSS) Dakar Senegal
Bujumbura International Airport (BMJ) Bujumbura Burundi
Cairo International Airport (CAI) Cairo Egypt
Cape Town International Airport (CPT) Cape Town South Africa
Charles de Gaulle Airport (CDG) Paris France
Chhatrapati Shivaji Maharaj International Airport (BOM)
Mumbai India
Chileka International Airport (BLZ) Blantyre Malawi
Djibouti–Ambouli International Airport (JIB) Djibouti City Djibouti
Dubai International Airport (DXB) Dubai United Arab Emirates
Dzaoudzi Pamandzi International Airport (DZA) Dzaoudzi Mayotte
Entebbe International Airport (EBB) Entebbe Uganda
Félix-Houphouët-Boigny International Airport (ABJ) Abidjan Côte d'Ivoire
Geneva Airport (GVA) Geneva Switzerland
Guangzhou Baiyun International Airport (CAN) Guangzhou China
Harry Mwanga Nkumbula International Airport (LVI) Livingstone Zambia
Heathrow Airport (LHR) London United Kingdom
Ivato Airport (TNR) Antananarivo Madagascar
John F. Kennedy International Airport (JFK) New York City United States
Juba International Airport (JUB) Juba South Sudan
Julius Nyerere International Airport (DAR) Dar es Salaam Tanzania
Kenneth Kaunda International Airport (LUN) Lusaka Zambia
Khartoum International Airport (KRT) Khartoum Sudan
Kigali International Airport (KGL) Kigali Rwanda
Kilimanjaro International Airport (JRO) Kilimanjaro Tanzania
Kotoka International Airport (ACC) Accra Ghana
Leonardo da Vinci–Fiumicino Airport (FCO) Rome Italy
Lilongwe International Airport (LLW) Lilongwe Malawi
Lubumbashi International Airport (FBM) Lubumbashi The Democratic Republic of the Congo
Lungi International Airport (FNA) Freetown Sierra Leone
Malabo International Airport (SSG) Malabo Equatorial Guinea
Maputo International Airport (MPM) Maputo Mozambique
Maya-Maya Airport (BZV) Brazzaville Republic of the Congo
Modibo Keita International Airport (BKO) Bamako Mali
Murtala Muhammed International Airport (LOS) Lagos Nigeria
N'djili Airport (FIH) Kinshasa The Democratic Republic of the Congo
Nampula Airport (APL) Nampula Mozambique
O. R. Tambo International Airport (JNB) Johannesburg South Africa
Ouagadougou Airport (OUA) Ouagadougou Burkina Faso
Prince Said Ibrahim International Airport (HAH) Moroni Comoros
Quatro de Fevereiro Airport (LAD) Luanda Angola
Robert Gabriel Mugabe International Airport (HRE) Harare Zimbabwe
Roberts International Airport (ROB) Monrovia Liberia
Seychelles International Airport (SEZ) Mahé Seychelles
Simon Mwansa Kapwepwe International Airport (NLA) Ndola Zambia
Sir Seewoosagur Ramgoolam International Airport (MRU)
Port Louis Mauritius
Suvarnabhumi Airport (BKK) Bangkok Thailand
Victoria Falls Airport (VFA) Victoria Falls Zimbabwe
Yaoundé Nsimalen International Airport (NSI) Yaoundé Cameroon


Kenya Airways Frequently Asked Questions:



The flight was on time and smooth. Service was great and seat was comfortable with ample leg room. Food was nice. Only downside was there was no personal in-flight entertainment but it was still bearable given that the flight time was under 5 hours.

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