Turkish Airlines Cancellation Policy & Cancel Flight

Turkish Airlines is one of the best national carrier airlines in Turkey. This airline company provides top services to the passengers. It serves more than 300 hundred destinations across the globe. Turkish Airlines handles lakhs of passengers daily and millions of passengers are traveling every year with this trusted airline. If you are planning to travel by airline then you should choose Turkish Airlines. It becoming an acclaimed airline company every day. Turkish airlines are one of the fastest air shuttle provider companies. It covers long distances in a short time. You can always get more facilities with advanced features in this airline.

What is the Cancellation Policy of Turkish Airlines?

Sometimes the passenger is unable to travel on the flight departure day due to some reason, in this situation they need to cancel their ticket. If you also want to cancel your Turkish airline ticket then you can do it easily but before that, you have to provide your valid region. The Turkish Airlines cancellation policy is one of the best policies in comparison to other airlines company. It is always in favor of passengers. Turkish airline cancellation policy 24 hours does not cover ticket purchases for last-minute travel. Before doing the reservation and cancellation of the ticket, you should check the policy of Turkish airlines.

Some Cancellation policy of Turkish Airlines is given below:

  • According to the cancelation policy of Turkish Airlines, passengers can get a full refund on the Turkish Airlines cancellation.
  • If travelers cancel their flight between ‘one hour to twelve hours before the departure schedule of the flight then the Turkish airline bears a 40% fee for the cancellation.
  • When the passenger booked their Turkish airline in advance then they will get more flexibility to cancel the flight one hour prior to the flight departure.
    Turkish Airlines do not consider any return on cancellation of the non-refund ticket.
  • If passengers cancel the Turkish Airlines ticket up to 24 hours prior to the flight departure schedule they definitely get a refund, no refund amount will be charged.
  • Turkish Airlines Company gives the facility to claim a refund after canceling the flight. Passengers can fill the online request form, when they submit the refund form then their request can be processed within 6 to 7 working days from making the request.

Turkish airline 24-hour cancellation policy

But before proceeding to cancel your flight with Turkish airlines, let’s understand Turkish airlines 24-hour cancellation policy which is as follows:

  • No cancellation fees will be charged and a full refund will be credited if you cancel your flight within 24 hours of booking.
  • Both refundable and non-refundable tickets can be canceled without any hassle within 24 hours of booking. But holders of Economy restricted, Economy flexible and Business promotion tickets are not eligible to get the refund upon cancellation.
  • However, cancellation after a 24-hour time frame demands a cancellation fee that is based on the type of ticket you possess.
  • For any cancellation concerns, you can contact the airlines' cancellation support team.

How to Cancel Turkish Airlines Flight Ticket Online?

Before canceling the ticketed passenger should know the cancellation policy of their airlines because many questions are rising in the mind that money will be refunded or not after ticket cancellation. Some people do not know the procedure to cancel their flight, in that case, no need to go anywhere just follow the best and easy steps to cancel your ticket:

Step by step instructions are given below to Cancel Turkish Airlines Flight Ticket

  1. First of all, you need to go to the website portal of Turkish Airlines through the web browser or URL.
  2. You will see the option of manage my travel click on it then you have required to enter the reservation details.
  3. After that when the booking details are retrieved, you will be provided with flight changes and cancellation options.
  4. Then you should choose the cancel fight option and confirm the cancellation.
  5. You go to the screen instruction to complete the process.
  6. By adopting all the above steps, you will get the confirmation text of the cancellation on the registered contact number.

Cancel a Turkish flight on Mobile App:

  1. Visit the airline's official website or download the Turkish airlines' mobile app.
  2. Go to Manage my Booking and submit your e-ticket number and last name.
  3. Select your flight and click on the cancel option.
  4. Review the details and confirm your cancellation.
  5. Check the confirmation message sent on your registered phone or mail Id.


You can also book your flight without any effort on call or at the ticket office at the airport.

Turkish Airlines Cancellation Fees:

  • A Flexible fare ticket is free from cancellation charges and a full refund is provided irrespective of the 24-hour time frame.
  • However, for canceling the Business restricted fare type, you are required to pay $400 as a cancellation fee after the expiry of the 24-hour time window.

Turkish Airlines Ticket Cancellation Charges—Domestic Flights

Class of Travel Cancellation Period: 1 – 12 hours Cancellation Period: 12+ hours
Business Flexible Deduction: TRY 200 No deduction
EcoFly Not allowed TRY 150 (No refunds permitted on L/V/P/W/U classes)
ExtraFly TRY 150 TRY 100
PrimeFly TRY 90 No deduction

Turkish Airlines Ticket Cancellation Charges—International Flights

Class of Travel Cancellation Conditions
Economy Promotion Not permitted—only taxes refunded
Economy Restricted Permitted per specified deductions
Economy Flexible Permitted per specified deductions
Business Promotions Not permitted—only taxes refunded
Business Restricted Permitted per specified deductions
Business Flexible Permitted per specified deductions

What happens if Turkish cancels a flight?

  • First Turkish Airlines do not want to cancel their flight, but unfortunately, if Turkish Airlines cancel the flight then there can be a reason behind that. The reason behind your canceled flight is due to bad weather or any other reason.
  • If there is any fault or any type of technical problem in the flight, this situation is also considered in the flight cancellation.
  • If Turkish Airlines cancel flights then they provide accommodation until the next flight and if there are no flights to your destination then you have an option to use a road transport service.
  • If you don’t want to travel with alternative flights or want to travel by road then Turkish Airlines will offer a full refund of your ticket value.

Turkish Airlines Refund Policy and Fees

Turkish airlines always give a flexible refund policy to their passengers but due to accurate information about the Turkish Airlines refund policy & fee, travelers face lots of issues but here you can clear all the concepts of refund, cancellation, fees, and many more things. Just follow the below-presented steps.

If you are eligible for the refund so you will get the refund within 10 to 12 working days after cancellation of the ticket, the refund will credit to the same bank as well as the account number which was used for the Turkish Airlines booking. The refund amount is not fixed and it will depend on the duration of the flight, the timing of the cancellation, distance, and many more factors.

Can You Get A Refund on Turkish Airlines Tickets?

If you have successfully Canceled a Turkish flight ticket and your cancellation has been completed before 12 hours from the flight departure time then the 20% amount will be deducted for the cancellation and the ticket fee is included before the refunded amount.

How Much Is the Refund for Cancelling?

As per the Turkish airline's cancellation policy, passengers have to cancel their booking before 24 hours from the scheduled departure of the flight time, in that case, passengers can save the cancellation charges and they will get a full refund amount. But the cancellation will only be made by the official website of the Turkish airlines or its UPI. For, non-refundable ticket, there are not any cancellation fees that will apply and just pay the difference amount of the ticket but if the amount is less from the first ticket then, you will not get a refund the rest of the amount rather than that will automatically credit in the Turkish airlines' reward point which can be used for next ticket booking.

Turkish Airlines Cancellation Policy & Cancel Flight Frequently Asked Questions

If the flight ticket has been canceled by Turkish airlines then, the passengers will get the full refund amount without any cancellation charges but, passengers need to submit the return request form.

The refund request form is the only available official website of the Turkish airlines or its application.

In case, if any passenger is facing difficulties to submit a return request application form then, he/she directly connect with Turkish airlines customer service (helpdesk is the available official website of the Turkish airlines) as well as passengers can directly take the assistance for cancel Turkish flight tickets or refund requests.

Yes, passengers can easily cancel their flight tickets using below presented steps.

  1. First, open any web browser such as Google, Yahoo, Bing, or others.
  2. Type ‘turkishairlines.com’ in the search bar.
  3. Then, tap on the ‘Check-in/ Manage Booking’ option to cancel Turkish Airlines Flight.
  4. After then, enter the ‘Ticket or Reservation Number’ and ‘Surname’ of the passenger.
  5. Next, click on the ‘Arrow’ button and select your booking.
  6. After select your booking, just hit on the ‘Cancel’ button.

Moreover, passengers can easily cancel Turkish Airlines Flight using the above-given steps.

Mostly, Turkish Airlines cancellation fees are depending on the class, distance, and duration of the journey. But there are some standards according to the class wise.

  • Economy Promotion Class Fare: the passengers are not eligible for any refund after the cancellation of the booking.
  • Business Fare Class: Those passengers who hold a ticket of the business fare then have to pay 400 dollars as a Turkish Airlines cancellation charge after the cancellation of the reservation.
  • Flexible Fare Class: Any types of cancellation charges will not apply but passengers need to cancel their booking before departure of the flight time.

One curious question which many of the passengers of Turkish airlines have is the frequency or on what terms and conditions do Turkish airlines cancel their flight. So we thought of throwing away your curiosity by answering your question.

  • Normally, Turkish airlines do not cancel the flight unless and until the weather conditions are bad and do not permit it to fly keeping in mind the safety of the passenger.
  • The other reason could be due to some technical issue, Turkish airlines may have to cancel the flight. In such cases, Turkish airlines will always have an alternative option for the passengers. Also in both cases, passengers claiming for refund can expect 100% of the amount.

No. If you have a ticket for this category, you have a refund. Only flexible fare ticket holders will get the benefit of free flight cancellation.

If the delay is the responsibility of Turkish Airlines, or you are legally entitled to compensation. Your Turkish Airlines flight was canceled 14 days before departure.

You will have to pay $400 to cancel Turkish Airlines.

Recent Comments:


This article includes the most up-to-date information about Turkish Airlines' cancellation policy, in my opinion. You can either cancel your tickets online or contact Turkish Airlines customer support for assistance.


Thank you so much for providing such an interesting article. It was quite helpful in canceling my Turkish Airlines airline ticket.


Could you please tell me how I can cancel my plane ticket? I'm canceling my flight because I'm sick and won't be able to fly.


turkish airline have customer friendly policies ... make it very easy


Hi, I booked flight on May for June from Dhaka to Toronto. Every 2 weeks flight get cancelled. My parents Are stuck in Bangladesh and they want to come back. Every day I call the Turkish airlines I cannot get a hold of them it is very difficult last week I went to the sales office at Toronto downtown they Did not give me the refund. Every agent giving me different information. Please get me the refund so I can get ticket for My parents in a different airline

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