All About Eva Air Cancellation Policy

Eva Air (Evergreen Airlines) is a 5-star rated airline by SKYTRAX. For more than 25 years, they have always focused on quality service and safety to their passengers. Amused by Eva Air services, you may have reserved your ticket. But what if due to any reason you have to cancel your booking? Don’t worry, in this article, you will learn how to cancel an Eva Air's's flight and what is Eva Air's Cancellation Policy.

Follow These Simple Steps to Cancel Eva Air Flight:

  1. Go to the official Eva Air website.
  2. You will see various options on the homepage, as per your requirement Click on Managing your trip.
  3. After that, click on the Manage your trip option.
  4. Click on Cancel Booking.
  5. Fill Booking reference number which was provided to you during the booking.
  6. Then, fill in your family name i.e. your last name.
  7. Fill in your given name i.e. your first name and your middle name. In case you don’t have the first name you can skip this one.
  8. Your name must not contain spaces, special characters, or any number neither you can leave any bracket blank.
  9. Double-check the information you filled in and Click log in to proceed.
  10. After logging in, follow on-screen prompts and instructions to cancel the flight.

In such an easy method, through the Eva Air Manage Booking section, you will be able to do the flight cancellation. Also, changing, Baggage information and other facilities may learn through manage booking section. Moreover, to cancel a booked flight, you must get a brief about the cancellation policy.

How Does Eva Air Cancellation Policy Work?

  • Before canceling your Eva Air ticket you must be aware of the Eva 24 hour cancellation. Under this policy, a passenger can cancel his/her flight within 24hrs and seven days left before flight departure.
  • A passenger can submit a request to cancel his/her flight without paying any cancellation fee if he/she is submitting a request within time.
  • Eva Air cancellation will provide a full refund equal to the cost of a ticket. But this feature will be applicable only if you submitted a request within 24 hours of payment.

Cancel Your Flight Tickets on Eva Air Anytime from Anywhere

By reading the aforementioned information, you would have learned about the cancellation process and what is its policy. Also how Eva Air cancellation policy will help you in providing Eva Flight Cancellation Compensation in a very simple way. Although, if you still face any problem you can contact the Eva Air Booking support team at any time. All it will take a phone call to get in touch with the customer service team.

What is Eva's air Refund Policy?

Yes, you will get your refund if it comes under the refund policy. It will take up to 2 months to receive a statement listing the return as per the billing cycles of your credit card. As soon as the air authority receives your return request, your return will be prompted. If there is any return service charge or Eva Air return penalty applicable to your return, it will be deducted from your return. However, this air group makes a return to the original debit or credit card used to purchase the ticket.

Can I get a refund for canceling a flight, how much?

You will get a refund for optional services/products purchased at Eva's official website or ticketing office through your credit card. But yes, the ticket needs to be eligible for cancellation. If the cancellation is made within 24 hours of the ticket purchase, the refund request will be processed without any penalty.

How long does Eva's air refund take?

For any optional product/service, the passenger will get a refund within seven business days of receipt of the required return information. This rule of Eva Air return fees is applicable if the passenger has purchased the ticket through Eva's official website or via a registered ticketing office. On the basis of the cut-off day set by the card-issuing bank, the return will be done to your credit card that was used during the purchase. However, the refund for any optional product or service will be done within 20 business days of receipt of the payment was made with a check or cash. This condition is applicable if the return request is made due to an over-sale situation or flight cancellation. We hope you are now clear on how long does Eva Air's return takes. If you still have any doubts or questions, directly contact the passenger care officials recruited by Eva management.

All About Eva Air Cancellation Policy Frequently Asked Questions:

Two alternatives are available if your Eva air ticket gets canceled.

1. You can either change your flights/dates as per your convenience through:

  • Self-service KIOSK Tower
  • On Eva air official website
  • On mobile
  • Or at the ticket counter.

Just enter your booking details, follow instructions accordingly and make necessary changes.

2. Or, place a refund request online after carefully analyzing their terms and conditions.

  • Visit
  • Click Plan & Book
  • In the Book Online column, select refund application/inquiry
  • Enter your details
  • Log in
  • Follow the instructions and place the refund request.

Recent Comments


I want to cancel my flight ticket online but I am not getting a cancellation option .can you help me out?

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